» SPA » SPA POLICIES
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Please arrive at least 20 minutes prior to your scheduled treatment. This will allow you time to check-in and prepare for your service. If you are delayed in your arrival, please remember that your service will end at its original time so that the following guest is not inconvenienced. We are not responsible for inclement weather, traffic delays or wrong
Before and after treatment, guests are encouraged to enjoy our tranquil relaxation room, which features soft music, comfortable chairs, stunning mountain views and complimentary fruit, water and tea.
We ask that all cellular phones and pagers be turned off upon entry to the Spa to ensure tranquility and respect to all our guests.
Guests receiving massage or body treatments must be 18 yrs. of age. We do require adult supervision for any children’s services (8 yrs. or younger).
A brief medical questionnaire will be given to you at the time of check-in. Please indicate any medical conditions or disabilities that may be affected by your treatment such as high blood pressure, allergies, heart ailments or pregnancy.
You will be provided with a robe and sandals at time of check-in. Special attention to draping is practiced during all treatments for your comfort and privacy. Reflexology and
Shiatsu massages do not require disrobing.
Please do not bring jewelry or other valuables to the Spa. The Skyview Spa does not assume any liability for personal items left in rooms, lockers and robes.
Treatment prices includes 18% gratuity. You’re welcome to leave more, please inform reception.
Cancellations or changes must be made at least 24 hours prior to appointment or 14 days upon signing a group contract. If proper notice is not received, appointments will be charged in full. Spa packages require a 50% deposit upon reservation. Cancellations for spa packages require 72-hour notice. Failure to comply will result in loss of deposit.
We are unable to accommodate children during your Spa visit. Children under 12 should have adult supervision.
All treatments, services and prices are subject to change and are based upon availability. Our services run on the hour and 1-hour booking time.
Skyview Spa has both male and female massage therapists. Should you have a specific preference, please advise us upon making your appointment. If preference is not specified
at the time of booking then we will book according to our availability. If a client refuses a service they will still be charged in full.
We welcome gatherings and groups. Advance notice required, as well as any setup for food and beverages. 20% gratuity will be added to groups and gatherings.
SPECIAL OCCASION MAKEUP AND HAIR STYLING
Let our artists create the perfect look for you and your guests. Minimum requirements are necessary to book. Please call the Spa for details.